TM
Tshepo M
1 reviews | Active since Jul 2025
01 Aug 2025, 11:40
Yvonne Zulu has been *********** in handling my request
Yvonne Zulu has been *********** in handling my request. She rushed me to complete the survey and promised that someone would contact me to install the kilometer device. However, nothing was done, and even after I followed up with her, there was still no action taken
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Pineapple Insurance's replyOfficial
01 Aug 2025, 11:41Hi Tshepo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply01 Aug 2025, 11:41
Official
Hi Tshepo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍