Yvonne Was of great assistance and very patient, friendly, always got back to me to update me on the process

Yvonne Was of great assistance and very patient, friendly, always got back to me to update me on the process. I was looking for a cross boarder letter, of which i struggled a bit via the call centre, but when i started chatting on the whatsapp platform, which i actually thought was automated as she was quickly responding to my texts, she even took my query on premiums and seamlessly resolved everything for me. Keep up the good work and you are a star