KL
Kholiwe L

1 reviews | Active since Apr 2024

26 Apr 2024, 06:15

You take time to res...

You take time to respond, no direct line to call and payout was done very late, it took me the whole week without a car

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply26 Apr 2024, 09:31
Official
Hi Kholiwe Nqana👋,

We apologize for the service shortcomings, lack of communication, and delayed claim processing you experienced. Thank you for alerting us to these issues. We are continuously striving to enhance our service and procedures, and your feedback is invaluable to us as we assess and make improvements🙏.