AM
Ann M

1 reviews | Active since Mar 2023

21 Apr 2026, 16:46

You can't talk to a ...

You can't talk to a real person, everything is AI bots that can't help with anything, you can't call them, thier WhatsApp is limited due to the bot you are chatting with, absolute waste of time and all I wanted to do was a vehicle inspection

0
Replies (2)
Pineapple Insurance
Pineapple Insurance's reply21 Apr 2026, 16:53
Official
Hi Ann Mashiane,🖐️

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍

 
Pineapple Insurance
Pineapple Insurance's reply21 Apr 2026, 16:53
Official
Hi Ann

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍