****Y SERVICE - STAY AWAY!!!!

I was involved in a gunpoint ******* (phones and handbag) after my tyre burst on the 11 of June 2025, they took more that an hour to get to my location and luckily i was with someone in the vehicle with me( the lady who was assisting me was Jade). Piet or Peter from Sheriff's Roadside assist was very rude and kept on shouting and telling me that I shouldn't have bought a BMW because it's not a car for ladies. He said "look now you are stuck because you don't have a spare tyre".

Who the **** is he to tell me that I shouldn't have bought the car?That is my choice of vehicle.

Whoever it is that trains these people, needs to train them well or change your towing company because I didn't need to hear all of that **** since it was a traumatic event.

Jade called again on Peter's phone to say my items will be reimbursed but then Peter left before I could get another call back because I was using his phone.

No calls or email from this company. I have been a loyal and paying my premiums on time and not missed even 1 and this how I was treated.

I WOULD ADVISE PEOPLE TO STAY AWAY FROM PINEAPPLE INSURANCE AND I WOULDNT EVEN REFER ANYONE REGARDING THIS ****TY SERVICE AND COMPANY.