Wrong Debit amount.

Item: Pineapple Insurance
Rating: 1
Author: Modibe M

They quoted me for one amount, but debited me a completely different amount which was higher than the original quote.

Helpful (0)

Replies (3)

Pineapple Insurance's replyOfficial

06 Oct 2020, 09:28

Hi Modibe

Thanks a lot for raising this with us. We are really sorry if anything went wrong.

I will assign this case to one of our top key accounts agents. And please rest assured that we will refund you if the wrong amount was debited.

Kind regards
Marnus

Pineapple Insurance's reply06 Oct 2020, 09:28

Official

Modibe M's updateReviewer Update

06 Oct 2020, 09:47

Hi Marnus,

Thank you for your response, but your company has already canceled my policy, without even discussing it with me or letting me know

Modibe M's update06 Oct 2020, 09:47

Reviewer Update

Hi Marnus,

Thank you for your response, but your company has already canceled my policy, without even discussing it with me or letting me know

Modibe M's updateReviewer Update

07 Oct 2020, 06:10

Hi Marnus,
This issue has still not been resolved.

Modibe M's update07 Oct 2020, 06:10

Reviewer Update

Hi Marnus,
This issue has still not been resolved.