SM
Sipho M
1 reviews | Active since Oct 2018
07 Jun 2022, 22:28
Wrong billing and no intentions to refund me
Hi, I took up car insurance last week and I was quoted about R1850 for comprehensive cover with car hire and R3000 access but for some reason my account was debited a R1000 more than what I was quoted for car insurance.. Please resolve the issue ASAP
Why was my account billed R2824.88 when I should have been billed a max premium of R1850?
Can someone refund my phone bills too since I have to chase you guys every day.
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Sipho M's updateReviewer Update
22 Jun 2022, 09:26Pineapple ignores all claim related communication.
Dealing with pineapple has been nothing but a nightmare thus far. I accidentally drove over a pothole over 2 weeks ago but pineapple has failed to go beyond validating the claim and they have also failed to respond to any of my follow up messages since I submitted the claim. Would you please approve my claim and fix my vehicle by the end of this week because I have provided all the information you requested from me.
Dealing with pineapple has been nothing but a nightmare thus far. I accidentally drove over a pothole over 2 weeks ago but pineapple has failed to go beyond validating the claim and they have also failed to respond to any of my follow up messages since I submitted the claim. Would you please approve my claim and fix my vehicle by the end of this week because I have provided all the information you requested from me.
SM
Sipho M's update22 Jun 2022, 09:26
Reviewer Update
Pineapple ignores all claim related communication.
Dealing with pineapple has been nothing but a nightmare thus far. I accidentally drove over a pothole over 2 weeks ago but pineapple has failed to go beyond validating the claim and they have also failed to respond to any of my follow up messages since I submitted the claim. Would you please approve my claim and fix my vehicle by the end of this week because I have provided all the information you requested from me.
Dealing with pineapple has been nothing but a nightmare thus far. I accidentally drove over a pothole over 2 weeks ago but pineapple has failed to go beyond validating the claim and they have also failed to respond to any of my follow up messages since I submitted the claim. Would you please approve my claim and fix my vehicle by the end of this week because I have provided all the information you requested from me.