worst service ever

Item: Pineapple Insurance
Rating: 1
Author: Grant F

Worst service ever Been signed up 2 days ago And now struggling to get my details updated No one contacts you back There is no customer care number only sales guys complete unacceptable

They quick to sign you up but nor service at all

Should have sticked with miway as they give great service where there is none at pineapple

Helpful (0)

Replies (1)

Pineapple Insurance's replyOfficial

10 Jun 2026, 15:24

Hi Grant Fulton🖐️,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍

Pineapple Insurance's reply10 Jun 2026, 15:24

Official