BL
Bonginkosi L
1 reviews | Active since Jul 2019
22 May 2026, 12:20
Worst insurance in the world.I have not even had them for 24 hours.
I just bought pineapple insurance and I already want to cancel.They will be covering me in 14 days and I have been asking or assistance.These guys have no numbers for customer, but have numbers for signing people up.I dont get the assistance that I need from what I see and their staff has been promising to call back and just never do except to try and sign you up.
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Replies (1)
Pineapple Insurance's replyOfficial
22 May 2026, 14:48Hi Bonginkosi
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply22 May 2026, 14:48
Official
Hi Bonginkosi
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍