BN
Brandin N
1 reviews | Active since May 2022
11 Oct 2024, 05:55
Worst insurance ever.
Worst insurance ever communication is very bad struggling for more than 2 weeks now to sort out a few things as money is just being deducted without any explanation will never recommend them to anyone if you want someone that can handle their business pineapple is certainly not one of them.
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Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
11 Oct 2024, 07:12Hi Brandin Nell👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply11 Oct 2024, 07:12
Official
Hi Brandin Nell👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
BN
Brandin N's updateReviewer Update
19 Oct 2024, 08:36And still nothing.... Lies lies and just more lies actually getting ridiculous.... Tried to cancel it after everything and now just nothing at all no response nothing.
BN
Brandin N's update19 Oct 2024, 08:36
Reviewer Update
And still nothing.... Lies lies and just more lies actually getting ridiculous.... Tried to cancel it after everything and now just nothing at all no response nothing.