KM
Kurisani M
1 reviews | Active since Sept 2020
07 Jun 2023, 14:46
Worst insurance
Honestly, this was far the worst experience I have encountered in terms of insurance claims. I’ve had an accident back in March, took almost two months to contact me and when they do, they requested my bank statement wanting to see my purchases. For what reason exactly because I have been paying on monthly basis without skipping any debit order. I don’t recommend this insurance!!!
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Pineapple Insurance's replyOfficial
08 Jun 2023, 07:27Hello Kurisani, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. Thank you for bringing this to my attention. I have your contact details, and I'm going to do some investigating on my side to see what has transpired. I appreciate your patience, and I will be in touch.
Pineapple Insurance's reply08 Jun 2023, 07:27
Official
Hello Kurisani, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. Thank you for bringing this to my attention. I have your contact details, and I'm going to do some investigating on my side to see what has transpired. I appreciate your patience, and I will be in touch.