Worst Claim Process Ever

The accident happened on the 28th July 2025 but the claim is still not finalised. The consultants that assist with the claim keep changing, I appreciated when it was Taryn who was busy with the claim she called me frequently with updates now it’s different consultants. It’s been a full 2 weeks waiting for the letter of agreement of loss but they stated it takes 48 hours. In the interim there is no continuous communication I have to always call to find out about the progress only to get the same feedback.

This is the most frustrating and draining process I have ever experienced. Instead of the insurance to put me on ease it’s just stress after stress.

I wouldn’t recommend to anyone!!!