AN
Anele N
1 reviews | Active since Sept 2018
25 Sept 2025, 10:10
Where are the recordings & refund??
Guys this is not acceptable i have been waiting for my refund and recordings that I requested and seems like you are stalling?
Helpful (0)
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Replies (2)
Pineapple Insurance's replyOfficial
25 Sept 2025, 10:15Hi Anele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply25 Sept 2025, 10:15
Official
Hi Anele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
AN
Anele N's updateReviewer Update
25 Sept 2025, 10:16 Guys this is not acceptable i have been waiting for my refund and recordings that I requested and seems like you are stalling?
AN
Anele N's update25 Sept 2025, 10:16
Reviewer Update
Guys this is not acceptable i have been waiting for my refund and recordings that I requested and seems like you are stalling?