Was my information ******?

Poor service, mind you I’ve not even joined but the red flags are enough. The site says you won’t get any calls, just a straight quote, barely a minute after submitting I get a call. The consultant says he’ll get someone to assist, still waiting. Resorted to downloading the app, guess what? A policy allegedly with my ID number exists. What are the vetting processes cos I don’t have a single policy with Pineapple. The consultant on the app said she’d help. Until this day nothing. Deleting the app. I’ll go back to Naked or go to MTN directly.