CC
Cözette Camarada
1 reviews | Active since Jan 2022
22 Aug 2023, 11:21
Was in an accident the 26 July 2023
Was in an accident the 26 July 2023. Lodge a claim. Got a claim number with an email on the 27 July 2023 that they will come back to me in 24hours. Till today(22 August 2023), I don't have any outcome of my claim. Gugu Msibi is the claim handler.
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Pineapple Insurance's replyOfficial
23 Aug 2023, 09:10Good morning Cözette, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I am sincerely sorry for the lack of communication with your claim, and I am investigating what has transpired. I have your contact details, and we will be in touch. We appreciate your patience.
Pineapple Insurance's reply23 Aug 2023, 09:10
Official
Good morning Cözette, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I am sincerely sorry for the lack of communication with your claim, and I am investigating what has transpired. I have your contact details, and we will be in touch. We appreciate your patience.