🚨 WARNING: @PineappleInsurance underwritten by Old Mutual is failing its clients! 🚨

I’ve been a loyal client, paying my premiums every month — but when I submitted a claim, everything changed.

It’s been over a month and still no resolution, no accountability, and no proper communication. My car was taken to a panel beater I never approved, and despite raising concerns, I’ve been met with excuses, silence, and total disregard for my time and trust.

Their own claim process promises action within 23 business days — but they don’t stick to their word. It’s now clear: they’re quick to take your money but slow to deliver when it matters most.

@OldMutualSA is this the kind of service you’re proud to underwrite?

People need to think twice before insuring with @PineappleInsurance. We’re not here to be ignored or disrespected. Do better.

#InsuranceFail #PineappleInsurance #OldMutual #DisappointedClient #ClaimDelays #ServiceFail #InsuranceAccountability #SouthAfrica