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Xolani X

1 reviews | Active since Jul 2025

17 Sept 2025, 14:21

Wandile was excellent in providing customer service swiftly

Wandile was excellent in providing customer service swiftly. My matter was resolved quickly. But the fact that the problem was there in the first place it means that Pineapple should revisit its application software for its user-friendliness. This, however, is not Wandile’s problem but the company. Wandile outdid themself.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply17 Sept 2025, 14:37
Official
Hi Xolani👋, 

Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.