LT
Lehlohonolo T

1 reviews | Active since Mar 2020

31 Mar 2026, 18:06

Useless car insurance

Useless company no is responding on WhatsApp or emails and that is their only communication managed to get their numbers which no one is answering the calls imagine if it’s an emergency!

0
Replies (3)
Pineapple Insurance
Pineapple Insurance's reply01 Apr 2026, 07:23
Official
Hi Lehlohonolo

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍

Pineapple Insurance
Pineapple Insurance's reply01 Apr 2026, 08:06
Official
Hi Lehlohonolo

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍

Pineapple Insurance
Pineapple Insurance's reply01 Apr 2026, 08:19
Official
Hi Lehlohonolo

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍