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Sinamile
1 reviews | Active since Jun 2022
31 Oct 2024, 09:09
Useless
When you make a claim they just send you what they require from you, when you send documents it just ends there,no response,no nothing,they don’t even assist when you call,,, I regret taking this useless insurance 😭😭😭😭😭😭😭😭
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
31 Oct 2024, 09:30Hi Sinamile
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply31 Oct 2024, 09:30
Official
Hi Sinamile
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
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Sinamile's updateReviewer Update
31 Oct 2024, 09:41I know it will just end here,you won’t help me either
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Sinamile's update31 Oct 2024, 09:41
Reviewer Update
I know it will just end here,you won’t help me either