S
Sparkles

1 reviews | Active since Dec 2025

27 Feb 2026, 05:34

Unreliable premium collection

Unreliable premium collection. Told them my payday is last day of month, but they do as they like. Unsatisfactory service led to policy cancellation.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply27 Feb 2026, 07:00
Official
Hi  Sparkles🖐️,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍