Unprofessional and Pathetic Service

I recently took out insurance with Pineapple and this is the worst company to deal with..PLEASE DO NOT TAKE PINEAPPLE INSURANCE, THEY TALK SO NICELY WHEN TAKING OUT A POLICY WITH THEM BUT WHEN YOU WANT ASSISTANCE IT'S A NIGHTMARE, THEY ARE VERY UNPROFESSIONAL AND PATHETIC THEY MISLEAD PEOPLE, SPOKE TO SO CALLED MANAGER BY THE NAME OF THEO PILLAY WHO CAN NEVER BE FOUND, THEY PUT YOU ON HOLD FOR HOURS SPOKE TO 10 DIFFERENT AGENTS EVERYDAY WHO ARE USELESS PLEASE DO NOT GET CAUGHT WITH THESE PEOPLE