NS
Naseen S
1 reviews | Active since Feb 2018
13 Apr 2026, 13:01
Unhelpful and uncontactable
I am currently insured with pineapple and I can’t ever get hold of them. There is no contact number for the call Centre, referred to a WhatsApp Robot who is very unhelpful. I doubt they will even be helpful when it comes time to claim
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Pineapple Insurance's replyOfficial
13 Apr 2026, 13:06Hi Naseen Shaik🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply13 Apr 2026, 13:06
Official
Hi Naseen Shaik🖐️,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍