Unhappy puppy

Disappointing Experience with Pineapple Insurance

I'm writing this review with a heavy heart as I've had a frustrating experience with Pineapple Insurance after my car was involved in an accident two months ago. Despite the initial friendly response when reporting the damage, I've been met with radio silence and a lack of communication throughout the claims process.

It's been a constant battle to get updates, and I've had to make numerous phone calls and send multiple emails just to get some attention. To make matters worse, my car was towed away without knowing what is going on.

Two months on, I'm still waiting for the payout, and I feel helpless. The lack of transparency and communication has made an already stressful situation even more difficult. I hope others can learn from my experience and consider alternative insurance options."