PS
Pretty S
1 reviews | Active since Feb 2023
30 Apr 2025, 07:24
Unhappy Customer...
I am very unhappy with how Pineapple has been handling my account. You send countless messages and emails but have little to nothing responds from them. But taking money and charging you endless charges. They very good with that.
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
30 Apr 2025, 07:35Hi Pretty Sokhela👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply30 Apr 2025, 07:35
Official
Hi Pretty Sokhela👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
PS
Pretty S's updateReviewer Update
12 May 2025, 11:33Thank you. This has been sorted out by the insurance.
PS
Pretty S's update12 May 2025, 11:33
Reviewer Update
Thank you. This has been sorted out by the insurance.