ZC
Zinhle C

1 reviews | Active since Feb 2020

18 Mar 2021, 10:30

Unhappy client

I honestly wouldn’t recommend you take insurance with Pinapple. I’ve just submitted a claim they pretty much very unhelpful, they won’t assist with fast tracking nor keeping you up to date with the claim. As for iwyze cause they in partnership hmmm there is no turn around time to receive feedback regarding the claim they just as unhelpful.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply18 Mar 2021, 10:37
Official
Hi Zinhle

Thanks a lot for bringing this to our attention.

This is really embarrassing. We are so sorry to hear about your experience.

We will make it our top priority to make up for this initial bad experience.

Apologies once again for your experience

Kind regards
The Pineapple team