Unhappy

To be honest, I genuinely didn’t like how everything was handled from the get go, I never wanted to have the car to be towed to any center, the ignition was the only thing that they broke when they attempted to ***** the car, from common sense, they wouldn’t break anything else because ******* need the car in a drivable condition.

The claiming process was not smooth and with me recently joining the insurance, I knoe the excess would be higher hence I preferred the car not to be towed as I will need to compare quotes unlike using 1 quote.

The only thing that made me to join pineapple is because my premiums got high with previous insurer and I joined pineapple based on the reviews, unfortunately what is done is done, this is my biggest regret but of course I don’t want to change insurance again but I am just here for the sake of 6 months waiting period to avoid double excess in future but my heart is no longer with Pineapple, I have requested the car back I don’t know how many times and stated I don’t want it where it is currently, I also didn’t want to state the family history with where the car is.

With ignition claim being a nightmare, I genuinely wouldn’t wish to know what a car crash would be.

Charise Davies, you have been nothing but the best and you did what you could, unfortunately you jumped on a case when I already expressed dissatisfaction, so ⭐️⭐️⭐️⭐️⭐️ to you and ⭐️ to Pineapple