KM
Kuhle M

1 reviews | Active since Mar 2021

22 Apr 2022, 09:33

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Please don’t insure anything with them. They increased my premiums by 25% without any communication whatsoever. When I did realise that they have debited extra their reason for the increase is that they under quoted. Whose fault is that?? Also why then not communicate the change in premiums? That would’ve been the right thing to do! Had no issues until my policy was a year old. Regret insuring my phone with them!

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply22 Apr 2022, 09:36
Official
  Hi Kuhle 👋

We are really embarrassed by your experience.

In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.

Kind regards 
Pineapple team 🍍