Unclear claiming processes
I saw that you guys had good review on hello petter so i decided to insure my phone with pineapple insurance and I really wanted to move my car insurance with you guys but the claim process for my phone is really not clear and i asked you how long i have to wait to get a response and you said a day and a day has passed and no feedback from you guys. Please do better.
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Pineapple Insurance's replyOfficial
25 Feb 2021, 14:45Hi Loyiso
We are so sorry to hear about your experience.
We are really embarrassed by this.
We will make this our top priority and the team will reach out asap.
Hopefully we can turn your situation around and convince you to move your car insurance to us after all.
Our sincere apologies for your experience once again
Kind regards
We are so sorry to hear about your experience.
We are really embarrassed by this.
We will make this our top priority and the team will reach out asap.
Hopefully we can turn your situation around and convince you to move your car insurance to us after all.
Our sincere apologies for your experience once again
Kind regards
Pineapple Insurance's reply25 Feb 2021, 14:45
Official
Hi Loyiso
We are so sorry to hear about your experience.
We are really embarrassed by this.
We will make this our top priority and the team will reach out asap.
Hopefully we can turn your situation around and convince you to move your car insurance to us after all.
Our sincere apologies for your experience once again
Kind regards
We are so sorry to hear about your experience.
We are really embarrassed by this.
We will make this our top priority and the team will reach out asap.
Hopefully we can turn your situation around and convince you to move your car insurance to us after all.
Our sincere apologies for your experience once again
Kind regards