LP
Lebo P
1 reviews | Active since Jan 2018
19 Jun 2025, 08:37
Unauthorised debits
This policy was cancelled months ago however ever now and then you people keep trying to debit my account with random small amounts in hopes that I won’t notice. What kind of BS **** are you trying to pull here. I’ve been on chat with your customer service agents multiple times requesting for this to stop. I’m at my wits end.
PLEASE STOP THIS NONSENSE YOU ARE DOING AND CANCEL THIS DAMN POLICY RIGHT NOW.
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Pineapple Insurance's replyOfficial
19 Jun 2025, 08:39Hi Lebo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply19 Jun 2025, 08:39
Official
Hi Lebo
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍