GDJ
Gil-Mari De Jesus

1 reviews | Active since Jun 2025

26 Jun 2025, 12:06

*****ulent Pineapple Comany

So I've wanted to get quotes around South Africa to get insurance on a vehicle. I've started with PINEAPPLE. They took my details and said they will save it on the system if I want to carry on I must give them a call. That same night a saw a debicheck on my account which I didn't wanted. If I try to call them the phone doesn't ring when I ask them to call my they ignore me. So you need to make **** quotes with different numbers on there online quote then they call you immediately and I've asked them please cancel the quote I don't want it as the car has been sold. They said they will remove the debicheck. A few days went past I saw the debit order went off I can't get hold of them I did a **** quote again!!! They called me immediately. I wasn't very happy with them because they take money from me and I don't have the car. Now I'm paying for 2 insurance which is ******* to do . HELLO PETER PLEASE HELP TO SOLVE THIS *****ULENT COMPANY TO GIVE MY MONEY BACK AND HELL THE OTHERS THAT ARE ALSO STRUGGLING WITH THIS COMPANY TO GET THERE MONRY BACK. PAYING FOR SOMETHING WHICH I DON'T EVEN HAVE LIKE WHY?????? THESE COMPANIES NEEDS TO CLOSED DOWN THEY TAKE GRANTED OF INNOCENT PEOPLE

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply26 Jun 2025, 12:13
Official
Hi Gil-Mari De Jesus👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍



Best regards,