KM
Kabelo M
1 reviews | Active since May 2025
07 May 2025, 13:45
This insurance lakes customer service because whenever you want something from them, you can get hold of the over a simple phone call like for an e
This insurance lakes customer service because whenever you want something from them, you can get hold of the over a simple phone call like for an e.g. I need my policy schedule. I can get it the WhatsApp that they claim that I can use for help it's useless mxm
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Replies (1)
Pineapple Insurance's replyOfficial
07 May 2025, 15:05Hi Kabelo👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
Pineapple Insurance's reply07 May 2025, 15:05
Official
Hi Kabelo👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple: