Ng
Nik1 grant
1 reviews | Active since Oct 2016
05 Aug 2021, 12:27
*******
The worst insurance company I have ever dealt with .they debited over 700 rand than the agreed upon instalment and all they can say that it was a mistake on their side ,the staff ignore my mails and calls. And there’s has been no feedback regarding my refund .
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Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
05 Aug 2021, 14:54Hi Nik1
Thank you for getting in touch. We are really sorry to hear about your experience.
We apologize for the inconvenience this has caused you, we are truly embarrassed.
We are escalating this as a matter of top priority to be sorted out ASAP
Kind regards
Thank you for getting in touch. We are really sorry to hear about your experience.
We apologize for the inconvenience this has caused you, we are truly embarrassed.
We are escalating this as a matter of top priority to be sorted out ASAP
Kind regards
Pineapple Insurance's reply05 Aug 2021, 14:54
Official
Hi Nik1
Thank you for getting in touch. We are really sorry to hear about your experience.
We apologize for the inconvenience this has caused you, we are truly embarrassed.
We are escalating this as a matter of top priority to be sorted out ASAP
Kind regards
Thank you for getting in touch. We are really sorry to hear about your experience.
We apologize for the inconvenience this has caused you, we are truly embarrassed.
We are escalating this as a matter of top priority to be sorted out ASAP
Kind regards
Ng
Nik1 grant's updateReviewer Update
05 Aug 2021, 15:05Its not the first time I have heard this from you guys.
Ng
Nik1 grant's update05 Aug 2021, 15:05
Reviewer Update
Its not the first time I have heard this from you guys.