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Ayanda M

1 reviews | Active since Dec 2020

19 May 2023, 20:56

They sell you lies, very unprofessional. Stay away from them

I’m only giving them 1 star because there’s no option of no stars at all. I took insurance with them and a guy named Mandela assisted me and quoted me a price of R1450, they sent me an incorrect cover and told me that they will change it. I have been debited an amount of R1750. When I reach out they keep on saying they are looking into to it yet still debiting me an incorrect amount. I called and emailed but they are ignoring my emails. This is so unprofessional especially given that they say all calls are recorded yet they cannot live up to the amount they give you. I am so disappointed and I am an unhappy customer.

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Replies (1)
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Ayanda M's update28 May 2023, 14:07
Reviewer Update
It has been over a week and none of your senior members have contacted me yet you guys are embarrassed? This issue has not yet been resolved. This is so *********** and unprofessional. You guys don’t take me seriously and surely don’t respect the services that you guys provide.