RS
Rose S
1 reviews | Active since Sept 2024
24 Aug 2026, 12:40
They debited my acco...
They debited my account in full not the prorata as supposed to.
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Replies (1)
Pineapple Insurance's replyOfficial
24 Aug 2026, 12:48Hi Rose,
We sincerely apologize for the frustration you have encountered regarding your debit order, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍
Pineapple Insurance's reply24 Aug 2026, 12:48
Official
Hi Rose,
We sincerely apologize for the frustration you have encountered regarding your debit order, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍