DD
Dylan D
1 reviews | Active since Nov 2024
12 Nov 2024, 11:16
They are terrible!!!!!!!!!! I have been trying to get in touch with them for over a month now there's no phone number no emails just a slow WhatsApp chat that keep telling someone will phone but nobody ever does DO NOT USE THIS SERVICE
They are terrible!!!!!!!!!! I have been trying to get in touch with them for over a month now there's no phone number no emails just a slow WhatsApp chat that keep telling someone will phone but nobody ever does DO NOT USE THIS SERVICE. You will be **** with a banged up vechiles for months before anything happens............this is really ridiculous
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Pineapple Insurance's replyOfficial
12 Nov 2024, 11:29Hi Dylan
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply12 Nov 2024, 11:29
Official
Hi Dylan
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.