ES
Ephraim S
1 reviews | Active since Mar 2024
25 May 2026, 08:46
They are not trustworthy
They are not trustworthy. They promised me a drivless car discount I managed to drive within 300km in February then I claimed, up-to-date Never pain back that discount after Many follow ups. I told them I'm moving to the next insurance they **** more to keep me still but eventually I'm gone for another reputable insurance.
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Pineapple Insurance's replyOfficial
25 May 2026, 08:49Hi Ephraim,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply25 May 2026, 08:49
Official
Hi Ephraim,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍