P
Phindile
1 reviews | Active since Sept 2023
02 Sept 2023, 21:07
They are debit my ac...
They are debit my account with two debit orders with different premiums for the same car I insure and now they not replying my WhatsApp messages and I want to cancel
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Replies (1)
Pineapple Insurance's replyOfficial
04 Sept 2023, 07:20Hi Phindile👋,
My name is Thulile and I am responsible for addressing customer concerns and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I genuinely want to help you. Please give me some time to investigate your issue, and rest assured that I will contact you to provide assistance. I assure you that this level of service is not what we aim to deliver.
My name is Thulile and I am responsible for addressing customer concerns and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I genuinely want to help you. Please give me some time to investigate your issue, and rest assured that I will contact you to provide assistance. I assure you that this level of service is not what we aim to deliver.
Pineapple Insurance's reply04 Sept 2023, 07:20
Official
Hi Phindile👋,
My name is Thulile and I am responsible for addressing customer concerns and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I genuinely want to help you. Please give me some time to investigate your issue, and rest assured that I will contact you to provide assistance. I assure you that this level of service is not what we aim to deliver.
My name is Thulile and I am responsible for addressing customer concerns and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I genuinely want to help you. Please give me some time to investigate your issue, and rest assured that I will contact you to provide assistance. I assure you that this level of service is not what we aim to deliver.