AM
Alfred M
1 reviews | Active since May 2025
09 May 2025, 19:51
There's room for improvement
My recent claim was successfully finalized. Although I was extremely frustrated that each i needed progress update, I had to call and speak to agents who displayed lack of interest in the urgency of my claim and often made promises to call me back without ever doung so.
PS: Thank for the affordable premiums👍
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
10 May 2025, 07:06Hi Alfred Maringa👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply10 May 2025, 07:06
Official
Hi Alfred Maringa👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.