BL
Brigitte L
1 reviews | Active since Oct 2021
15 Jan 2024, 11:32
Their prices and initial service is excellent
Their prices and initial service is excellent. However I had an issue where my debit order failed and then I waited 48 hours 3 times and the actual debit order never went out but a R50 failed payment fee went off. I gave them ample time to rectify but it just didn't work. Other than that their prices and service is excellent
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Pineapple Insurance's replyOfficial
15 Jan 2024, 14:02Hi Brigitte Liebenberg👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply15 Jan 2024, 14:02
Official
Hi Brigitte Liebenberg👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.