N
Nondalo

1 reviews | Active since Jul 2024

17 Jul 2024, 09:07

The excess is a lot because it was doubled

The excess is a lot because it was doubled.That was an unfortunate thing for me as I was going to be 6months in 5 days after the accident.Also having submitted information of the car that crashed into me I had expected the insurance to be able to claim from their insurance. However my assistant Zandile was very patient with me and followed up on my claim enough that it finally was successful.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply17 Jul 2024, 09:10
Official
Hi Nondalo 👋

Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.