CM
ChrisMdzula M
1 reviews | Active since Aug 2025
05 Aug 2025, 13:11
the day I was to pick up the vehicle I had a very bad experience where I was sent from pillar to post
the day I was to pick up the vehicle I had a very bad experience where I was sent from pillar to post .all I wanted was a certificate of insurance for me to drive off with my new car .some of the tellers were not helpful almost rude
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Replies (1)
Pineapple Insurance's replyOfficial
05 Aug 2025, 13:20Hi ChrisMdzula
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply05 Aug 2025, 13:20
Official
Hi ChrisMdzula
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍