MM
McGee M
1 reviews | Active since Sept 2022
21 Nov 2025, 12:20
The consultant, Masego Baloyi, was very professional and understanding, kept me in the loop as promised, but my problem was not resolved, even though she said it should be, before closing off the discussion
The consultant, Masego Baloyi, was very professional and understanding, kept me in the loop as promised, but my problem was not resolved, even though she said it should be, before closing off the discussion. SoI'm not sure if this is working. Not worth the trouble, especially if they not gonna keep their word, what other problems should I anticipate in future?
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Replies (2)
Pineapple Insurance's replyOfficial
21 Nov 2025, 12:31Hi McGee 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply21 Nov 2025, 12:31
Official
Hi McGee 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
MM
McGee M's updateReviewer Update
02 Feb 2026, 23:29I had to distance myself from pineapple because I don't like to be inconvenienced by the people who's business is to make sure that I'm not. Maybe in future I'll come back, but for now like I said i don't want to find myself trying to sort out a much bigger problem and this happens to me.
MM
McGee M's update02 Feb 2026, 23:29
Reviewer Update
I had to distance myself from pineapple because I don't like to be inconvenienced by the people who's business is to make sure that I'm not. Maybe in future I'll come back, but for now like I said i don't want to find myself trying to sort out a much bigger problem and this happens to me.