B
Bongiwe

1 reviews | Active since Aug 2021

30 Aug 2021, 16:55

The best insurance provider

My phone was ****** on the 8th of August and I reached out to Pineapple, I could open a case immediately as I needed an ITC number and Wendy reassures me that she'd let the claims team aware of the delay. I finally got the number on the 12th and I submitted my claim. On the 13th Philadelphia responded at 4pm asking for documentation, I sent it through and at 6pm I received a voucher to go purchase a new phone. Their service was swift. I thought I'd spend a couple more days without a phone but it took less than 24hrs. Excess was taken from my claim and I have been with them for less than a year. I honestly am impressed and I suggest it to family and friends. #WIN

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply30 Aug 2021, 17:01
Official
 Thank you for the awesome review Bongiwe
Because you were so kind to review us, here is a joke for the day.

"Why do you tell actors to break a leg?

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.
.
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Because every play has a cast"

We hope you have an amazing week. 
Kind regards
Marnus
CEO @ Pineapple