SM
Simphiwe M
1 reviews | Active since Dec 2024
05 May 2025, 13:48
The beginning had a lot of oopsies which were quite disheartening
The beginning had a lot of oopsies which were quite disheartening. The app (by the way needs IMPROVEMENT asp!) had a few glitches which made it difficult to register my claims. Old info is still visible on my profile even though I thought that technical issue was sorted. Fast-forward, a nice lady by name of Eva Kganyago assisted me & things got better. Thank you Ms Kganyago for your help!
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Pineapple Insurance's replyOfficial
05 May 2025, 13:55Hi Simphiwe👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply05 May 2025, 13:55
Official
Hi Simphiwe👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.