LD
Louwrens D

1 reviews | Active since Feb 2011

05 May 2026, 17:32

The app can be buggy, but the low premiums and cash back when I drove less made up for it

The app can be buggy, but the low premiums and cash back when I drove less made up for it. I’ll rejoin them once circumstances change, though I hope they fix simple issues like the referral program, which never worked despite my reports. That flaw likely cost them new customers, and I’d expect growth features to be a priority. Still, their premiums and included benefits are excellent, and that matters almost as much as customer service and claims speed. Overall, I can’t fault their offering — give them a try, and I think you’ll be glad you did.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply05 May 2026, 17:37
Official
Hi Louwrens van Deventer👋, 

Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you.