Terrible service from Pineapple

Would most certainly not recommend Pineapple to anyone. I had a policy in Oct 2020 which was cancelled as we no longer had the insured product. Now 3 years later, I joined again, and they suddenly brought up this old debt. In the last 3 years, there is no record of any reaching out. No Email contact. No SMS. No contact. Yet, now that the I return, you are quick to want to take old debt. If this was requested in 2020 we would have gladly paid.

Nice way of welcoming back your old customers. I would always recommend Pineapple to others, but will never again.

Will most certainly cancel my policy after this experience.