B
Bhavashni
1 reviews | Active since Aug 2026
25 Aug 2026, 11:16
Terrible service
The level of service from pineapple is pathetic, I am unable to get through to them after multiple attempts to cancel my policy before the 10 day period. I was told they will refund me if I cancel before 10 days.
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Pineapple Insurance's replyOfficial
25 Aug 2026, 11:19Hi Bhavashni,
We sincerely apologize for the frustration you have encountered with trying to cancel your policy and reach us within the 10-day period, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf regarding your cancellation and refund to ensure a prompt resolution. 🙏
The Pineapple Team 🍍
Pineapple Insurance's reply25 Aug 2026, 11:19
Official
Hi Bhavashni,
We sincerely apologize for the frustration you have encountered with trying to cancel your policy and reach us within the 10-day period, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf regarding your cancellation and refund to ensure a prompt resolution. 🙏
The Pineapple Team 🍍