TP
THABISO P

1 reviews | Active since Oct 2014

09 Mar 2026, 11:07

Terrible Service

These people are no where to be found when I want to cancel my policy They told me I have a 15day cooling period, so I think they are ignoring my requests to cancel because they want to debit my account Help me get Rid of this company please

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply09 Mar 2026, 11:50
Official
Hi THABISO PHIRI🖐️,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍