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modireleng M
1 reviews | Active since Jun 2015
07 Sept 2026, 12:17
Terrible Claims Dept
Trust your insurer to cover you when you have an accident. But with Painapple, you’d better believe that you’ll spend most of your time on a call with them—fighting to have your claim addressed and defending benefits that are clearly written in black and white in your policy.
Consider the kind of relationship you have with Painapple carefully, or you may find out the hard way when it’s time to claim.
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Pineapple Insurance's replyOfficial
07 Sept 2026, 12:26Hi modireleng,
We sincerely apologize for the frustration you have encountered with your claims experience, and we are eager to help you. 😊
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf regarding your claim to ensure a prompt resolution.
The Pineapple Team 🍍
Pineapple Insurance's reply07 Sept 2026, 12:26
Official
Hi modireleng,
We sincerely apologize for the frustration you have encountered with your claims experience, and we are eager to help you. 😊
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf regarding your claim to ensure a prompt resolution.
The Pineapple Team 🍍