BE
Belina E

1 reviews | Active since Jun 2022

01 Jun 2022, 18:55

Stessful

This is my first review but I had to share so something will improve. I had to go to your designated provider after two months of asking for assistance. Throughout requesting assistance I was spammed with mail from pineapple that asked me to get the insurance I was already claiming for. I was then told I would be charged a cancellation fee when I wanted to end the insurance contract for poor service.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply01 Jun 2022, 20:17
Official
Hi Belina, 

We are really embarrassed by your experience.

In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.

Kind regards 
Pineapple team 🍍 
 

Best regards,